FAQ: AMAZONS!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When I receive the 3d Printable Models?

All the models that had been already sculpted will be deliver the month after the KS campaign ends. Day 15 November we will send you Survery via email through Backerkit to choose your Addons (Digital Download). You will have 10 Days to choose your Addons and day 25 your order will be locked.

Then You will have access to all the goods you pledged for dat 30 November!

Last updated: November 13, 2019 06:14

How do I choose my Addons?

Through the invite we sent you 15 days after the campaign ends, check your email! On Backerkit, our Pledge Manager, please use your pledge to choose the Add-Ons you need. You will have till day 25 (10 day) to finalize your pledge, after that day it will be locked. You can increase your pledge to choose more Add-Ons if needed during that days.

Last updated: October 05, 2019 05:02

I need Help Printing the models

Don’t worry, our community is huge and everyone is printing our models every day. Post your question here on our official group, we will answer quickly (or another user if he’s quicker!) https://www.facebook.com/groups/2289408814514005

Last updated: October 05, 2019 04:49

Can I sell Prints of AMAZONS! models?

You can sell Prints of AMAZONS! and Artisan Guild models (ADDONS) as long as you pledge for the Merchant Tier in our Artisan Guild Patreon. https://www.patreon.com/ArtisanGuild

You lose the ability to sell prints immediatly if you leave that Merchant Tier.

You can’t share or sell our FILES or LINKS, never. This is prohibited.

Last updated: October 05, 2019 04:50

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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